Privacy Policy

1. Information We Collect
 
We collect information you provide directly and information automatically collected when you use our Site or Services.
Information you provide us
 

• Contact & account details: name, email address, phone number, billing and shipping address.
   

• Order and payment details: items ordered, order history, payment method details (card tokens or last 4 digits; full payment data is processed by our payment processor).
   

• Communications: messages you send to us via forms, chat, email, or phone (including customer service inquiries, returns claims, and wholesale inquiries).
   

• Marketing preferences: whether you want to receive promotional emails or SMS.
   

Information automatically collected
 

• Usage & device data: IP address, browser type, pages visited, referring/exit pages, timestamps, and other analytics data.
   

• Cookies & tracking: cookies, pixels, and similar technologies used for site functionality, analytics, and advertising.
   

2. How We Use Your Information
 
We use personal information for the following purposes:
 

• To process and fulfill orders, manage returns, and provide customer service.
   

• To charge payments and prevent fraud.
   

• To communicate about your orders, account, or customer service inquiries.
   

• To send promotional messages and newsletters when you opt in.
   

• To analyze and improve our Site and Services, including monitoring and debugging.
   

• To comply with legal obligations and enforce our Terms & Conditions.
   

3. Sharing & Disclosure
 
We may share personal information with:

• Service providers & partners: payment processors, shipping carriers (UPS, regional carriers), hosting providers, email and SMS providers, analytics providers, and other vendors who perform services on our behalf.
   

• Legal requirements: if required by law, to respond to legal process, or to protect our rights, safety, or property.
   

• Business transfers: in connection with a sale, merger, or other change of control of the business.
   

• With your consent: we will share other information when you explicitly consent.
   

We do not sell your personal information for money. If our practices change, we will update this policy and provide required notices.
 
4. Cookies & Tracking Technologies
 
We use cookies and similar technologies to provide essential site functionality, remember preferences, and collect analytics. You can control cookies through your browser settings and opt-out of certain tracking via industry opt-out tools. Disabling cookies may affect site functionality.
 
5. Your Choices & Rights
 
Marketing: You can opt out of marketing emails by using the “unsubscribe” link in any email or by contacting us. For SMS, reply STOP or use the contact methods below.
Access, Correction, Deletion: You may request to access, correct, or delete your personal information. Depending on your jurisdiction, you may have additional rights (see California / EU sections below). To exercise your rights, contact us at hello@stanishminteroysters.com or use the contact info below.
Do-Not-Sell: We do not sell personal information as defined under California law. If our practices change, we will provide a clear opt-out mechanism.
 
6. Data Retention
 
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce our agreements, and for legitimate business purposes (e.g., fraud prevention, analytics). When no longer needed, we delete or anonymize the data.
 
7. Security
 
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. If we learn of a security breach affecting your personal data, we will notify you and regulators as required by law.

8. International Transfers

Our systems and service providers may be located in or transfer data to countries outside your jurisdiction. When we do so, we take steps to protect your information in accordance with this Policy and applicable law.

9. Children

Our Site and services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, please contact us so we can delete it.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights including the right to request: (a) disclosure of categories of personal information we collect, use, disclose, and sell; (b) deletion of certain personal information; and (c) nondiscrimination for exercising your rights. To make a request, contact us at hello@stanishminteroysters.com or call (541) 555-0198. We will verify your request as required by law.

11. EU/EEA Residents (GDPR)

If you are located in the EU/EEA, you may have rights to access, correct, delete, restrict processing, data portability, and to object to processing. Our legal bases for processing include performance of a contract (orders), compliance with legal obligations, legitimate business interests, and consent where required. To exercise rights or ask questions, contact us at hello@stanishminteroysters.com.

12. Third-Party Links

Our Site may link to third-party websites (for example, social media and partner sites). We are not responsible for their privacy practices. Please review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy as our business or legal requirements change. Material changes will be posted with a new Effective Date and, when appropriate, notified to you.

14. Contact Us

Questions, requests, or concerns about this Privacy Policy or our privacy practices can be directed to:
Stanish & Minter Oyster Co.
Address: 123 Bayfront Drive, Coos Bay, OR 97420
Phone: (541) 555-0198
Email: hello@stanishminteroysters.com